Success Stories
Toronto’s Majestic Castle Rolls Out Red Carpet with Sage BusinessVision

Casa Loma, built just before World War by financier Sir Henry Pellatt, is Canada’s foremost castle, and one of Toronto’s top two tourist attractions. More than a third of a million people visit each year to view the mansion’s stately towers, secret passageways, soaring battlements and sweeping terraces. Casa Loma was the largest private home in Canada when it was constructed and boasted the city’s first elevator in a home and leading edge residential electricity.
“I Love Rewards” Embraces Growth with Sage BusinessVision

I Love Rewards uses Sage BusinessVision as a fully integrated enterprise resource planning system. It manages all day-to-day financial operations with the software, including its receivables, payables, general ledger and order entry. In addition, Sage BusinessVision manages the company's extensive inventory, and handles conversions between Canadian and U.S. dollars.
Case Study
Connecting with the Supply Chain
By Samantha Walker

The company: Karl W. Richter (KWR) is an inventory control and supply chain management company based in Toronto, Ontario. The successful business values promoted by owner Alex Richter require the company to have superior supply chain management to meet the demanding deadlines for delivery of orders. KWR also requires a platform for growth as the company expands to Shanghai in 2008.

The problem: With activity across North America and China, KWR was struggling with keeping on top of large orders and managing the delivery commitments made to its customers. The company needed a way to improve the communication along the supply chain so that KWR's customers would not be disappointed by unnecessary missed deadlines and delays.

Due to the volume of orders and plans for further expansion, the goal was to achieve efficiencies in the supply chain without burdening the already busy team with additional or more cumbersome duties.

The following business objectives were identified:
  1. Improve the on-time delivery of orders to customers to achieve better customer service.
  2. Reduce the need for phone calls and emails between KWR staff and the suppliers to improve visibility of communications.
  3. Eliminate the need to manually update the ERP system with new information or modifications from the suppliers once purchase orders are issued.
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